Tag: technical writers

Interview techniques

Interview techniques

Last week I conducted an interview with a professional technical communicator for an assignment in the module Workplace Issues in Professional and Technical Communication. The goal of the interview was to learn as much about the interviewee and their work as a technical writer. Bizarrely, I have been interviewed recently myself, using a new app called ZCast which allows users to create a live podcast using their phone. But I had never played the role of the interviewer before, and so I was feeling more than a little apprehensive about the whole situation.

Interviewing is an important skill for technical writers, as they often have to gather information from subject matter experts about the product for which they are producing documentation. In fact, as this article points out, content creators (and technical writers) should probably think like journalists in many respects.

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